CV

interests

• free & open-source software
• human-centered IT support
• automation and scripting
• Japanese language and culture
• creative pursuits — crochet, tailoring, illustration, cooking, origami

skills

IT Support & Systems

• Technical support
• Windows 10/11
• macOS
• Microsoft 365 administration
• Active Directory
• Troubleshooting and root-cause analysis
• Networking fundamentals — DNS, DHCP, VPN
• Customer support and communication
• Documentation and knowledge base writing

Programming & Tooling

• Python
• Bash scripting
• JavaScript / TypeScript
• Git
• SQL
• Linux command line

Cloud & Infrastructure (background experience)

• AWS (EC2, ECS, CloudFormation, DynamoDB)
• Infrastructure-as-code
• Containerization

Language

• Japanese-to-English translation

education

BS in Computer Science and Japanese Language & Culture
University of Puget Sound, 2012–2016

volunteer

Kumoricon
2023 - Present
Panel Technician
Event Outreach
Gamestorm Event Assistant: Console & LAN Gaming

Multnomah Public Library – Holgate
June 2025–April 2026
Tech Help Volunteer

Vancouver Farmers Market
Summer 2019
Market Volunteer